Frequently asked questions

Setting up and getting started takes mere minutes. You can open your Dealcockpit autonomously, at your own pace, whenever you want. 
Read our clients' testimonies in our Interview Blog!
Furthermore, thanks to our onboarding videos, you are never alone!

You can change the index of a Data Room very simply with Drag & Drop, by clicking on a section, and dragging it to the desired position. Watch a demo!

Yes! We recently added the Drag & Drop feature to DealCockpit™. Watch our demo videos to learn more!

Yes! You can even upload a Zip file via Drag & Drop, by selecting your folder, and dragging it into the upload window. Watch a demo 

Yes! For an electronic safe, contact our customer support team. It is also possible to archive your Data Room yourself, by downloading it manually.

All features are included in your plan, so that you have all the tools you need. To learn more about how to use them, watch our demo videos.

In the navigation bar, click on “My deals”. On the left are the deals of which you are the administrator, on the right those of which you are a participant.

You can change the language of your Data Room either by clicking directly on the flag on the right of your navigation bar, or by clicking on “Profile” à “Settings” à “Language” under the icon with your user-name.

Of course! Add your logo and custom information to make your Dealcockpit that of your company!

Yes! To add your company logo to your Data Room, click on “My Deals”, then on the “Edit” icon next to the name of your deal, and upload your logo in .png, .jpeg, or .gif format.

We took care of everything! We have created a checklist especially for our clients.
Download Checklist 

Depending on your plan, you can manage as many deals as you want. To learn more about the different options, consult our Pricing page 

Log in, and click on the red X next to the name of your deal. It is as simple to close a deal, as it is to open one.

Of course! Let's make an appointment!

Stop counting your pages! At DealCockpit™ we adapt our prices depending on the size of the deal with unlimited features.

No! You can add as many users as you wish, without ever paying more than the price of your plan.

No! You are not billed according to the size of your dossier, but depending on your plan. All our plans include unlimited data storage.

You have the choice to pay by card, or via bank transfer.

You have the choice between two billing options:
1. Monthly billing: No commitment. You are free to leave whenever you want. Your last invoice will be sent to you the following month on the same date.
2. Trimestral or annual billing: If you prefer more time for your operations, and wish to benefit from discounts for your commitment.

In the navigation bar, click on your user-name, then select “My invoices”.

Of course, just send us the details to this address: fiona@dealcockpit.io, and we will get back to you very soon.

If you have not received the email with the link, we invite you to check your spam-folder. If you have anti-spam software, the domain name dealcockpit.io must be added to your list of authorised senders. As well as your invitation, this way you will also be able to receive important notifications about your deal. Ultimately, do not hesitate to get in touch with our support team to help you.

It is up to you to choose your password. The latter remains unchanged, even if you interact on different dossiers.

Reset your password 

On your dashboard, click on the icon with your user-name, then select “Profile”. In the top bar, you will find the option “Change Password”.

On your dashboard, click on the icon with your user-name, then select “Profile”. In the top bar select the option “2-Factor Authentication”. We strongly recommend this option.

You might not have the necessary permissions to execute this action. To change your permissions, please get in touch with the administrator of your Data Room.

You might not have the necessary permissions to execute this action. To change your permissions, please get in touch with the administrator of your Data Room.

You might not have the necessary permissions to execute this action. To change your permissions, please get in touch with the administrator of your Data Room.

You might not have the necessary permissions to access the entire Data Room. To change your permissions, please get in touch with the administrator of your Data Room.

All our data is stored in Europe.

Your clients' confidentiality is our first priority! DealCockpit™ allows you, thanks to permissions customisable by group and invitee, to configure the level of confidentiality of each user. Furthermore, and above all else, we strongly advise you to upload your NDA to your Dealcockpit, so that, once a third party has signed it, and uploaded it to received documents, you can extend their permissions and access rights. 

It is up to you to determine each user's access level. Their permissions are configured by groups to which you can add them. By creating groups, you can precisely configure the actions this group is authorised to execute and the sections of your Data Room to which it will have access. To learn more about this watch a demo !

While systems like Dropbox™ and WeTransfer are a low-cost solution for simple file sharing and collaboration, they lack the adequate cyber-security measures necessary to protect highly confidential information from being compromised.
A sophisticated tool like DealCockpit™, dedicated to corporate transactions and cross-enterprise collaboration, allows you to account for the whereabouts of your firm’s sensitive data throughout the deal process, thanks to monitoring and activity tracking features.

Besides many other security features, DealCockpit™ offers an activity tracking functionality, namely our Audit trail. This allows you to keep track of every user’s activity in your Data Room, by registering every action executed, indicating file name, date and time, and IP address. This also constitutes a tangible proof to be produced in court, in the event of activation of the asset-liability guarantee by a third party.